Introduction

When you purchase a television, knowing the warranty policy is just as important as the product itself. Warranties protect customers from unexpected repair costs and assure them of the brand’s reliability. Akai, being a trusted name in electronics, offers a warranty policy that covers manufacturing defects, faulty parts, and limited services within a given period. The Akai TV Service Center ensures customers receive smooth and professional service when it comes to warranty claims, helping them extend the life of their TVs with genuine parts and expert care.

1. Understanding Akai’s Warranty Coverage

Before making a warranty claim, it’s important to know what is covered under Akai’s warranty policy. Generally, the warranty covers manufacturing defects, internal faults, and replacement of specific parts but does not apply to damages caused by mishandling or external factors. Knowing this helps customers avoid confusion when they visit a service centre.

At the Akai TV Service Center in Mumbai, technicians regularly guide customers on warranty coverage and provide repair or replacement options according to the terms. This ensures that only eligible issues are handled under warranty, saving customers both time and money.

Akai’s warranty generally covers:

  • Internal hardware faults caused during manufacturing.

  • Issues in display panels due to defects.

  • Faults in the main circuit board or power supply.

  • Replacement of defective parts with genuine spares.

  • Free labour charges within the warranty period.

  • Repair or replacement depending on the severity of the fault.

2. What Is Not Covered Under Akai’s Warranty

While warranty policies are helpful, they do not cover all types of damage. It’s important for customers to understand what falls outside the scope of warranty so that they can avoid unnecessary disputes. Warranty does not include damage caused by accidents, negligence, or modifications made by unauthorized technicians.

Customers at the Akai TV Service Center in Goa are often informed about these exclusions, so they can decide whether to proceed with paid repair services. This helps set the right expectations and ensures that customers understand the limits of their warranty.

Akai’s warranty usually does not cover:

  • Physical damage like cracks or scratches on the screen.

  • Water or liquid damage.

  • Damage due to power fluctuations or lightning strikes.

  • Tampering or repairs by unauthorized service centres.

  • Normal wear and tear or cosmetic issues.

  • Remote controls, batteries, or accessories.

3. How to Claim Akai Warranty

Claiming warranty for your Akai TV is a straightforward process if you follow the required steps. Customers need to keep their purchase invoice, warranty card, and provide details of the issue when visiting a service centre. Akai’s authorized centres handle the claims professionally, ensuring that eligible repairs or replacements are done within the shortest possible time.

The Akai TV Service Center in Surat has a dedicated team to assist customers with warranty claims. From checking documents to verifying product details, they make the process smooth and stress-free.

Steps to claim warranty:

  • Keep your original purchase bill and warranty card safe.

  • Contact the nearest Akai authorized service centre.

  • Explain the issue clearly to the technician.

  • Submit your TV along with required documents for verification.

  • Allow the technicians to diagnose and confirm if the issue is covered.

  • Get your TV repaired or parts replaced at no extra cost (if under warranty).

4. Tips to Make the Most of Akai’s Warranty

Knowing how to protect your TV and properly use the warranty can help you avoid unnecessary repair expenses. Many customers lose warranty benefits because they mishandle their TV or go to unauthorized service centres for quick fixes. By being careful and informed, you can maximize the value of Akai’s warranty policy.

Useful tips for customers:

  • Always use a voltage stabilizer to prevent damage from power fluctuations.

  • Avoid opening the TV or trying DIY fixes, as it may void the warranty.

  • Keep the purchase invoice and warranty card in a safe place.

  • Always approach authorized service centres for repairs.

  • Check the warranty period of both the panel and internal parts separately.

  • Contact customer care for guidance before visiting a service centre.

Conclusion

Akai’s warranty policy is designed to give customers peace of mind and protect their TVs from unexpected repair costs due to manufacturing defects. The warranty covers internal issues but excludes damages caused by mishandling or external factors. Whether you visit the Akai TV Service Center in Mumbai, the Akai TV Service Center in Goa, or the Akai TV Service Center in Surat, you can be assured of expert assistance in warranty claims and repairs. By understanding the coverage, exclusions, and claim process, customers can make the most of their warranty and enjoy uninterrupted entertainment for years.

Read our previous blog —>Signs Your TV Needs Professional Repair

Categorized in:

Business,

Last Update: September 19, 2025